Trends in Print and Mail

The Berkshire Company Blog

Huddle Up!

Posted by Mark Fallon on Dec 2, 2019 6:30:32 AM


Before every play, a football team forms a huddle to call the next plan of action. In the best teams, players give feedback about what they’re seeing on the field, so the quarterback has the best information possible to make the right decision. When they break, everyone knows the objective, and their role in helping achieve that objective.

In businesses, teams should follow a similar pattern. At the start of each day, or shift, everyone on the team should come together for a briefing. We call this “the daily huddle”. It works for all types of organizations, and is especially helpful for print and mail operations.

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Operations Management / Leadership / mail / print

The Clock is Ticking for the US Postal Service

Posted by Mark Fallon on Nov 17, 2019 5:00:00 PM


There wasn’t a lot of good news for the U.S. Postal Service (USPS) last week. The proposed rates for 2020 have been returned from the Postal Regulatory Commission (PRC), the losses for the last fiscal year were higher than expected, and the search for the next Postmaster General (PMG) is formally announced amidst uncertainty.

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United States Postal Service / USPS / U.S. Postal Service / Postal Reform / Leadership / Postal Regulatory Commission

The First Postal Rate Change for 2020

Posted by Mark Fallon on Nov 4, 2019 9:27:47 AM

On October 9, 2019, the United States Postal Service (USPS) filed R2020-1: Notice of Market-Dominant Price Change. The Postal Regulatory Commission (PRC) will now review the rates to ensure they’re in compliance with the relevant statutes. The expected implementation of the new rates is on January 26, 2020.

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United States Postal Service / USPS / U.S. Postal Service / Postal Reform / Postage Rates / Leadership / mail / Postal Regulatory Commission

The USPS has a Board of Governors – Now What?

Posted by Mark Fallon on Aug 6, 2019 7:37:23 AM


On Thursday, August 1, 2019, the Senate approved three more nominees to the US Postal Service (USPS) Board of Governors (Board). John Barger, Ron Bloom and Roman Martinez IV bring the total number of appointed governors to 5, meaning that the Board now has a quorum for the first time in almost 5 years.

Yay.

Maybe.

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United States Postal Service / USPS / U.S. Postal Service / Leadership

Postal Reform: Nothing Will Come of Nothing

Posted by Mark Fallon on Apr 8, 2019 7:40:38 AM



Any hopes of meaningful legislative reform in this Congress disappeared while watching the Senate hearing on the Presidential Task Force on the United States Postal System. Then the outlook got dimmer during the confirmation hearings for the President’s latest nominees to the U.S. Postal Service (USPS) Board of Governors.

Throughout the hearings, the senators’ lack of knowledge about the USPS was on full display. Members confused ratepayers with taxpayers, claimed losses on systems that were making money, and repeatedly admitted they wish they had more information. They do have staffs that could do research, but that would take real commitment to solving the problems. A cynic might think that our senators are intentionally doing nothing to manufacture a crisis.

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United States Postal Service / USPS / Postal Reform / Leadership

The Threat of Second Guessing

Posted by Mark Fallon on Mar 19, 2019 5:01:00 AM


“True understanding comes from reflecting on your own experience. You are your own best teacher.” - Warren Bennis

Buyer’s remorse. Monday morning quarterbacking. Second-guessing.

Whatever you call it, we’ve all been guilty of wondering “what should I have done differently?” Especially when our plans don’t turn out as we expected. And if we aren’t careful, dwelling on our missteps can prevent us from succeeding in the present. And the future.

Reflection after something goes wrong is a good idea. We should analyze our mistakes, and determine how to prevent them from recurring. A good process is to write down what occurred, and what we were thinking as we made key decisions. In light of the actual outcome, we can uncover flaws in our methods and ensure that we don’t repeat our mistakes.

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Operations Management / Strategy / Leadership