Thursday Thoughts on AI: Artificial Intelligence and Documenting Procedures

A common challenge among print and mail operations is creating well-documented procedures and helpful checklists. Both are important elements of consistency, compliance, and quality. Managers often complain that there isn’t enough time to run the department and meet these “administrative” requirements.

Artificial intelligence (AI) tools can help. Using a print job as an example, here is a simple 7-step method:

1. Video record your best printer operator as they go through the process of printing a job. Have them verbally explain each step, and ask questions throughout.
   
   
2. Upload the video to an AI tool to automatically generate transcripts and captions.
   
   
3. Edit the transcript to take out any employee or customer names.
   
   
4. Upload the transcript to an AI tool and prompt to create a procedure. You can even prompt the tool to use the format of an existing, approved procedure.
   
   
5. Review the procedure with the print operator to make sure that every step was properly documented.
   
   
6. Upload the procedure to an AI tool and prompt to create a visual process map of the workflow.
   
   
7. Upload the procedure to an AI tool and prompt to create a simple checklist. Review and post.

Quality control and compliance in an operation are attained by documenting the existing process, including process maps and checklists. Use the right AI tools to create these valuable resources.

Amazing Astronomical Fact: The word “nebula” is Latin for a “cloud” or “mist”. In the 1600s, astronomers began using the word to describe blurry objects in the night sky. Many of these were later determined to be galaxies like the Milky Way. The ones that retain the title “nebula” are star-forming regions in space.

The Iris Nebula (also known as NGC 7023 or Caldwell 4) is a nebula located about 1,300 light years from Earth in the constellation of Cepheus. First discovered almost 250 years ago, it was given its name because its glowing blue gas and dust petals resemble an iris flower.

#artificialintelligence #ai #documentation #procedures #checklists #theberkshirecompany

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