Mark M. Fallon is President & CEO of The Berkshire Company, an independent consulting firm specializing in mail and document strategies to improve your business process; including analyzing your operation, developing and selecting solutions, and providing project management.
Mark offers a vision of the document that integrates technology, data quality, process integrity, and digital delivery. He brings his clients insights gained from a career that spans from a part-time job as a mail clerk, to an officer in the United States Army, from a corporate executive to a successful entrepreneur. Mark helps his clients develop solutions using emerging technologies and expert leadership to achieve total process management.
Mark holds bachelor's and master's degrees from Suffolk University in Boston. He served in the U.S. Army, and has worked for several Boston-area companies, including State Street Corporation, Plymouth Rock Assurance Corporation and Brown Brothers Harriman.
Mark serves on the Postmaster General’s Mailer’s Technical Advisory Committee (MTAC). Mark is also a board member of the Association for Postal Commerce (PostCom). In the past, he served on the US Postal Inspector’s Industry Task Force for Mailroom Security (2001-2002) and the USPS PCC Advisory Committee (2019-2022).
An avid reader, Mark regularly updates his growing book list.
In addition to his own blog, Trends in Print and Mail, Mark is a contributor to Mailing Systems Technology and IPMA's blog.
Mark is the author of the eBooks: 110 Tips to Improve Print and Mail Management and It Begins With the Address.
