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The Berkshire Company Blog

Mark Fallon

Mark M. Fallon is President & CEO of The Berkshire Company, a consulting firm specializing in mail and document processing strategies. The company develops customized solutions integrating proven management concepts with emerging technologies to achieve total process management.

Recent Posts

Together Again at the National Postal Forum

Posted by Mark Fallon on May 20, 2022 10:31:37 AM

 


Gathering for the first time since 2019, mailing professionals flocked to Phoenix for the National Postal Forum (NPF). People came ready to work – attending classes, connecting with vendors on the exhibit hall, and hearing from postal executives on products and policies.

A group of volunteers kicked off the conference with a different kind of work. Partnering with the NPF, The Berkshire Company sponsored a Habitat for Humanity build day on Saturday. The crew installed roofing, painted sections of the exterior and assembled work stools. We ended the day with a presentation of a mailbox for the new homeowners.

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United States Postal Service / Industry Vendors / National Postal Forum / USPS / U.S. Postal Service / NPF / Postal Regulatory Commission / Postmaster General / The Berkshire Company

Comprehensive Postal Reform – Part Two

Posted by Mark Fallon on May 1, 2022 5:09:39 AM



The last blog post proposed a new reporting structure of the US Postal Service (USPS) and the Postmaster General (PMG). This post will review the Universal Service Obligation (USO) and provide a draft USO for your consideration.

The USO is the vaguely defined responsibility of the USPS to provide consistent service at affordable rates to all citizens irrespective of geography. The Postal Regulatory Commission (PRC) calculates the costs of the USO and publishes a report on those costs.

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United States Postal Service / USPS / Postal Reform / Postal Regulatory Commission / Vote by mail / Postmaster General / Universal Service Obligation / The Berkshire Company

Comprehensive Postal Reform – Part One

Posted by Mark Fallon on Apr 3, 2022 10:42:39 AM


In last month’s post, we reviewed the lack of real reform in the “Postal Service Reform Act of 2022”. While the bill does address some financial issues, it falls short of introducing meaningful change to the US Postal Service (USPS).

A common reply to the post has been, “What would you consider ‘real’ reform?”

That’s a good question, and one that will be answered in two parts. Part One will cover governance and accountability, and Part Two will address services provided.

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United States Postal Service / USPS / U.S. Postal Service / Postal Reform / Postal Regulatory Commission / Postmaster General / Universal Service Obligation

The Underwhelming Postal Reform Act of 2022

Posted by Mark Fallon on Mar 8, 2022 6:28:37 PM


On March 8, 2022, the Senate Passed HR 3076 – “The Postal Reform Act of 2022”. This is an important law that will address several issues affecting the US Postal Service (USPS). However, no matter how this law is promoted, it isn’t comprehensive reform, and it doesn’t overhaul the USPS.

What’s included? In summary:

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United States Postal Service / USPS / Postal Reform / Postmaster General / Universal Service Obligation

I Need to Read More Books

Posted by Mark Fallon on Feb 2, 2022 4:00:00 AM

What I bought on my summer vacation last year.

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Strategy / Leadership / The Berkshire Company / books / reading

A Strong Postal Regulatory Commission Benefits the Mailing Industry

Posted by Mark Fallon on Dec 21, 2021 4:00:00 AM


The day before Thanksgiving, the Postal Regulatory Commission (PRC) published Order No. 6047 – Notice of Proposed Rulemaking for Regulations Pertaining to Section 601. The technical title veils the importance of the ruling. The section being discussed – 39 U.S. Code 601 – describes when the letter monopoly of the US Postal Service (USPS) doesn’t apply to a mailpiece. This is the core of the Private Express Statutes.

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United States Postal Service / USPS / U.S. Postal Service / Postal Regulatory Commission / Universal Service Obligation

Terrible Timing – The Absurdity of the August Rate Increase

Posted by Mark Fallon on Aug 1, 2021 11:03:09 AM

For over 6 months, mailing industry professionals – through their associations and as individuals – have expressed their concerns about a second postage rate increase in 2021. Through group calls with the US Postal Service (USPS) leadership, meetings with the postmaster general, and many articles and blog posts, the message has been clear – a second rate increase in 2021 will cause harm. Annual budgets have been set, printers and mailers are just beginning to recover from the pandemic, and USPS service levels will be lowered in September.

Their efforts were for naught.

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United States Postal Service / USPS / U.S. Postal Service / Postage Rates / Postal Regulatory Commission / Postmaster General / The Berkshire Company

20 Years and the Journey Continues

Posted by Mark Fallon on Apr 27, 2021 9:50:53 AM

“Any exceptionally successful person who does not think that good luck is the #1 factor in their success is a pitiful creature.” – Tom Peters

2001 - 2021

In April 2001, I decided to try my luck at starting a company. As my father pointed out to me at the time, I had a well-paying job with good benefits. I was leading a great team of people whose hard work led to success after success. We were pushing the envelope on print-mail technology as well as new ideas on what was expected from an in-plant shop.

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The Berkshire Company / consulting

What’s the Cost of the Universal Service Obligation?

Posted by Mark Fallon on Mar 16, 2021 11:51:53 AM


On December 10, 2020, The Postal regulatory Commission issued Order Number 5777, requesting comment on Docket No. PI2021-1: Public Inquiry on the Universal Service Obligation Valuation Methodology. The Berkshire Company submitted the following document in response to the PRC.

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United States Postal Service / USPS / U.S. Postal Service / Postal Regulatory Commission / Universal Service Obligation

A Ship Adrift – The US Postal Service

Posted by Mark Fallon on Feb 1, 2021 4:00:00 AM



The last year has brought one challenge after another. The pandemic. Civil rights protests. A divisive election. Violent rioters in our nation’s capital.

The impact to the US Postal Service (USPS) was augmented by additional factors.

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United States Postal Service / USPS / U.S. Postal Service / Postal Reform / Postage Rates / Postal Regulatory Commission / Postmaster General

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