Trends in Print and Mail

There was more than one winner at the National Postal Forum (NPF) in Charlotte a few weeks ago. In fact, it was evident that all 3,500 attendees had a successful conference in the shadow of the NASCAR Hall of Fame. Whether in classes, on the trade show floor, or networking at events – there were opportunities for everyone.

The keynote address from Postmaster General (PMG) DeJoy provided an update on the Delivering for America plan. PMG DeJoy stressed his commitment to continual “dramatic change” at the US Postal Service (USPS). Videos featuring key leadership emphasized the progress made so far, with the need for even more work to be done. DeJoy stated the new network will take “the Postal Service from the leader in the last mile, to the leader in the last 150 miles.”

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United States Postal Service / National Postal Forum / Postal Customer Council / USPS / Digital / U.S. Postal Service / Postage Rates / NPF / shipping / mail / Postmaster General / The Berkshire Company / learning / management

There’s nothing more rewarding than hearing about a client’s success. It’s even better when the successes involve real dollar savings.

Of course, nothing compares to a call when a client describes their most recent round of savings as “low-hanging watermelons”.

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United States Postal Service / National Postal Forum / Postal Customer Council / USPS / Digital / U.S. Postal Service / Postage Rates / NPF / mail / The Berkshire Company / management

For most people in the mailing industry, involvement with their local Postal Customer Council (PCC) has been a key component to their success. Industry members have the opportunity to learn from the US Postal Service (USPS) and their peers from other companies.

However, PCCs are an underutilized resource by larger mailers. There’s a misconception that PCCs are only for small to mid-sized mailers. After all, large companies have representatives on the Mailers Technical Advisory Committee (MTAC) and have USPS sales representatives assigned to their accounts. With these resources, the advantage of local PCCs are often overlooked.

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United States Postal Service / Postal Customer Council / U.S. Postal Service

In October 2001, an unknown terrorist sent envelopes containing anthrax through the US Postal Service (USPS). The intended targets were news broadcasters and elected officials. One envelope was misdirected, and ended up at the State Department, where several employees were seriously injured.

17 years later, another terrorist is using the mail to attack people. Instead of anthrax, pipe bombs were sent to a cable news company, past presidents and elected officials. One package was misdelivered to the return address on the envelope – the local office of a congresswoman.

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Mail Security / Postal Customer Council / USPS / U.S. Postal Service

 

Each spring, mailers gather at the National Postal Forum, and every fall brings the spotlight to Postal Customer Councils (“PCCs”), culminating in National PCC week, which takes place September 24 – 28, 2018.

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United States Postal Service / Postal Customer Council / USPS / U.S. Postal Service

For mailers across the United States, the next best educational opportunity is National Postal Customer Council (“PCC”) Week, which takes place September 25 – 29, 2017 at multiple locations throughout the country.

PCCs have a variety of events scheduled – from luncheons, to half-day seminars to full-day conferences. At almost every event, a senior representative from the United States Postal Service (“USPS”) will be present to discuss upcoming postal initiatives and field questions from the audience. Their presentation will be supplemented with training on subjects like networking, quality control and professional management.

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United States Postal Service / Postal Customer Council