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For most people in the mailing industry, involvement with their local Postal Customer Council (PCC) has been a key component to their success. Industry members have the opportunity to learn from the US Postal Service (USPS) and their peers from other companies.
However, PCCs are an underutilized resource by larger mailers. There’s a misconception that PCCs are only for small to mid-sized mailers. After all, large companies have representatives on the Mailers Technical Advisory Committee (MTAC) and have USPS sales representatives assigned to their accounts. With these resources, the advantage of local PCCs are often overlooked.