Trends in Print and Mail

Several years ago, I wrote a post about the “Boomer Brain Drain” at the US Postal Service (USPS). The article talked about the growing number of retirements at the USPS, and the need to train replacements. The post is almost evergreen, as the points it makes remain relevant today. It seems we are constantly receiving industry alerts from the USPS announcing the departure of another senior leader.

These changes aren’t limited to the USPS. Each week, my LinkedIn feed includes another peer sharing their transition to retirement. When we send out volume emails, there’s always return messages with the phrase “unknown user”. More and more, friends and contacts are transitioning out of the industry.

At the same time, we are seeing a surge of new people entering the industry. Almost every major trade show and conference reported record numbers of first-time attendees. From young people starting their careers, to others making a change in professions.

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Technology / Leadership / mail / The Berkshire Company / success / positive / inspiration / growth / kindness / optimism / strength / professionalism / networking

"To live wonder-smitten with reality is the gladdest way to live." - Maria Popova

As my friends and clients know, I have systems for tracking many of my activities. For books, I have two systems – an MS Access Database and posting on Goodreads. The database allows me to track different categories, quickly organize by title or author, and create the content for a page on my website.

To choose my “top books for 2025”, I narrowed my reading list to only those that I gave a 5-star rating on Goodreads. Many of the books I read were published years ago; sometimes many, many years ago. My tastes range from history to poetry to science to social commentary. And sometimes I read books that involve mail. (Note: I do read fiction, but rarely do any of those books rate 5 stars.)

In alphabetical order by author, here are the thirteen books I most enjoyed in 2025.

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Technology / Leadership / mail / The Berkshire Company / books / reading / learning / success / positive / inspiration / management / growth / kindness / optimism / strength / professionalism / information / artificial intelligence

Bill Fallon, joyfully sorting Santa's mail.

In the late 1990s, I held my last job in the corporate world. I was the Vice President, Document Technology and Delivery, at State Street in Boston. My group included print, mail, centralized receiving, couriers, output control and the parking garage. I was younger then, and thought it was important to manage with a serious outlook. Unfortunately, sometimes I took myself too seriously.

Thank goodness, I had three amazing direct reports – Audrey, Paul and Bob. Thay had all been with the company for decades. In fact, Audrey started before I was born. They were all old enough to be my parents. Paul’s son and I were born on the exact same date.

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Strategy / learning / success / positive / inspiration / growth / optimism

“The universe is full of magical things patiently waiting for our wits to grow sharper.” – Eden Phillpotts

I recently went on a whale watch. Conditions were just right, and we saw about a dozen of these amazing mammals. Several came surprisingly close to the boat, as if they knew we were desperate to get a good photo – especially the iconic fluke as they dived for more food.

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positive / inspiration / optimism / strength / nature

"Reading takes us away from home, but more important, it finds homes for us everywhere." - Hazel Rochman

 

For most of us, the upcoming holiday weekend marks the beginning of summer vacation season. Hopefully, you’ll find time away from your office – onsite or hybrid – and enjoy some downtime with family and friends. Time for resting, reflecting, and perhaps – reading.

My vacation companions always include a book. Or two. Or three. 

And usually a stop at a bookstore. Or two. Or three. It’s why I prefer to drive rather than fly. No extra luggage needed and no overweight fees. 

Here are a baker’s dozen of books you might consider packing in your bags. 

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The Berkshire Company / books / reading / learning / positive / inspiration / optimism / gift / bookstore

" I am still learning.” – Michelangelo

It wasn’t something I planned, becoming the owner of 3 different canes. There was no intentional collecting – one’s an heirloom, one’s an essential aid, and the other was a gift. My situation brought them together, and each one brought its own little lesson. 

First Cane: The standard wooden cane belonged to my father. It was his last cane, one that he kept nearby – even when he was using a walker or wheelchair. I can’t use it, because it’s not the right height (when I say I looked up to my father, it’s more than a metaphor). Along with some military memorabilia, it’s one of his few possessions that I kept after his death.

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The Berkshire Company / reading / learning / positive / inspiration / kindness / recovery / optimism / strength / gift