“Diligence is the mother of good luck.” February 1736
Ben Franklin understood that self-improvement is a lifelong affair. He developed a chart to track how well he adhered to the virtues he espoused as essential to a good life. Ben even made a “black mark” any time he failed to live up to his goals.
We can follow the same philosophy for how we manage our operations. We must be diligent in our efforts to find ways to improve our processes. That means we must continue to work on our workflow.
