Trends in Print and Mail

The Berkshire Company Blog

CAPS is Dead, Long Live EPS

Posted by Mark Fallon on Jul 24, 2018 7:33:49 AM

In February 2018, the United States Postal Service (USPS) announced the launch of their new Enterprise Payment System (EPS). As the USPS demonstrates in the below chart, EPS will bring together payments for all types of postal expenses.

+ Read More

Strategy / USPS / U.S. Postal Service

Print-Mail Service Providers: The Top Pitfalls to Avoid in Your Contract

Posted by Mark Fallon on Mar 20, 2018 5:01:00 AM




When you sort the pieces that arrived in your mailbox today, take a good look at the return addresses. Most of the mail you received wasn’t printed by the company whose name appears in the upper left-hand corner. Instead, it was manufactured – and probably mailed – by a print-mail service provider (PSP).

+ Read More

Industry Vendors / Outsourcing / Strategy

Designing a Mail Center – Key Principles and Concepts

Posted by Mark Fallon on Feb 7, 2018 5:00:00 AM



There are diverse types of mail centers ranging from small inbound operations staffed by 3 employees to large production operations that print and mail a million pieces a day. No matter what type of work you process, the layout and design of your mail center has a direct impact on your effectiveness and efficiency.

The 5 key principles and concepts when designing a mail center are:

+ Read More

Mail Security / Operations Management / Strategy

The Unstoppable Move to Less Paper, and the Upcoming Upheaval of the Mailing Industry

Posted by Mark Fallon on Dec 12, 2017 6:30:12 PM



Roaming through a used book store, I came across "Writing with a Word Processor" by William Zinsser. Written in 1983, the book chronicles Zinsser teaching himself how to use an IBM Displaywriter – one of the first office word processors. More than just a look back to the adoption of modern technology, the book provides some insight to what we can expect in the future – less paper.

+ Read More

Industry Vendors / Operations Management / Technology / Outsourcing / Strategy

You Can’t See the Big Picture If You Have Tunnel Vision

Posted by Mark Fallon on Jun 13, 2017 5:00:00 AM

“You've got to think about big things while you're doing small things, so that all the small things go in the right direction." - Alvin Toffler

There are many business books that emphasize “focus”. Focus on your strengths. Focus on your core business. Focus Daniel-san. Okay, that last phrase was from “The Karate Kid” movie, but the message is the same one many consultants and gurus exhort to their customers and audiences.

But what happens if you’re too focused? People may direct so much attention on a particular problem, and miss everything else. If you have tunnel vision, you can’t the big picture.

+ Read More

Operations Management / Strategy

Subscribe to our blog

Subscribe via email

About the Company

The Berkshire Company improves business processes in your print & mail operations, helping you solve real problems.

Blog Authors

Latest Posts