+ Read More
“First ask yourself: What is the worst that can happen? Then prepare to accept it. Then proceed to improve on the worst.” – Dale Carnegie
In the Summer of 1997, I was the Assistant Vice President of Mail Services at State Street Corporation in Boston. My team was responsible for inbound and outbound mail for the Greater Boston area. That included shipping out hundreds of overnight packages each day – the bulk of those were handed off to United Parcel Service (UPS).